Documentation

Zapier Integration

Connect PassEngine to 7,000+ apps with Zapier. Automate pass creation, notifications, and data syncing without writing code.

Overview

The PassEngine Zapier integration lets you automate workflows between PassEngine and thousands of other apps. Here's what you can do:

Automatically create passes when new orders come in from Shopify, Stripe, or WooCommerce
Send Slack or email notifications when a pass is scanned
Sync new clients to your CRM (HubSpot, Salesforce, etc.)
Log pass activity to Google Sheets or Airtable

Prerequisites

A PassEngine account on the Pro plan
An API key (created in Dashboard → API)
A Zapier account (free or paid)

Getting Your API Key

Log in to your PassEngine dashboard
Go to Settings → API
Click "Create API Key" and give it a descriptive name
Copy the key — you'll need it when connecting PassEngine in Zapier

Available Triggers

Triggers fire automatically when something happens in PassEngine. Use them to start a Zap.

Event	Description	Example Use Case
`pass.created`	A new pass is created	Send a welcome email to the guest
`pass.scanned`	A pass is scanned at entry	Post a Slack message to the event channel
`pass.status_changed`	Pass status changes (active, used, expired, revoked)	Update a Google Sheet row with the new status
`client.created`	A new client is added	Create a contact in HubSpot

Available Actions

Actions let you control PassEngine from other apps. Use them as steps in your Zap.

Action	Description
`Create Pass`	Create a new single-use or multi-use pass with custom fields
`Activate Pass`	Re-activate a revoked pass
`Revoke Pass`	Revoke an active pass so it can no longer be scanned
`Record Scan`	Record a scan event for a pass

Setting Up a Zap

Here are two common workflows to get you started.

Example: New Stripe Payment → Create Pass

In Zapier, create a new Zap and choose Stripe as the trigger app
Select the "New Payment" trigger event
Add PassEngine as the action app and select "Create Pass"
Map the Stripe customer name and email to pass fields
Test and turn on your Zap

Example: Pass Scanned → Slack Notification

Create a new Zap with PassEngine as the trigger app
Select "Pass Scanned" as the trigger event and connect your API key
Add Slack as the action app and choose "Send Channel Message"
Customize the message with pass and scanner details, then activate

Webhooks (Advanced)

For real-time integrations, PassEngine can push events directly to your endpoint via webhooks. Zapier uses this under the hood, but you can also subscribe manually.

Subscribe to an event

POST /api/v1/webhooks
Authorization: Bearer 2pk_your_api_key

{
  "event": "pass.created",
  "targetUrl": "https://hooks.zapier.com/hooks/catch/123/abc"
}

Webhook payload format

{
  "event": "pass.created",
  "timestamp": "2025-06-01T12:00:00.000Z",
  "data": {
    "id": "clx1abc...",
    "code": "AbCd1234EfGh",
    "name": "VIP Guest",
    "type": "single",
    "status": "active",
    "publicUrl": "https://app.passengine.io/p/AbCd1234EfGh?token=..."
  }
}

Signature verification

Every webhook request includes an HMAC-SHA256 signature in the X-PassEngine-Signature header. Verify this signature to ensure the payload was sent by PassEngine and hasn't been tampered with.

X-PassEngine-Signature: <HMAC-SHA256 hex digest>
X-2Pass-Event: pass.created

Delivery & reliability

Webhooks are retried up to 3 times with exponential backoff (1s, 30s, 5min)
Your endpoint must respond with a 2xx status within 30 seconds
After 5 consecutive delivery failures, the webhook is auto-disabled
Up to 10 webhooks per organization

Polling Fallback

If you prefer polling over webhooks (or as a fallback), use the triggers API endpoint. It returns recent events sorted by newest first.

GET /api/v1/triggers?event=pass.created&since=2025-06-01T00:00:00Z&limit=50
Authorization: Bearer 2pk_your_api_key

Rate Limits & Quotas

API requests: 30 per minute per API key
Webhooks: up to 10 subscriptions per organization
Polling: returns up to 100 items per request